Delivery Information

Delivery Terms and Conditions

  • The company may deliver the goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with provisions of these conditions.
  • The failure of the Buyer to pay for any one or more of the said instalments for the goods on the due date shall entitle the Company (at the solo option of the company):Where the company’s quotation includes the transportation of the goods to the buyer, or to the buyer’s order, delivery of the goods shall be made when the goods are tendered at the buyer’s address pursuant to the buyer’s order and the buyer shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery.
    • Without notice to suspend further deliveries of the Goods pending payment by the buyer and/or
    • To treat this Contract as repudiated by the Buyer.
  • Where the company’s quotation is given on the basis that the buyer collects the goods whether by the buyers or the buyer’s appointed carrier, delivery shall take place at the time of collection by or on behalf of the buyer.
  • Deliveries normally occur between 8 am and 6 pm on workdays. Currently the exact timing of delivery cannot be specified.
  • Working days are classified as Monday to Friday and exclude bank holiday.
  • Unless otherwise stated, all deliveries will be made direct to your premises. Ravensbourn do not hold any responsibility for any additional lifting or carrying of your goods.
  • Access to your premises must be suitable for an arctic lorry. If your premises have any vehicle restrictions, please advise when placing the order. Failure to do so may incur a charge.
  • Delivery is available to all UK mainland addresses.

The cost of your delivery depends on the type of product your purchase, quantity and delivery postcode.