How to Order

There is no minimum order if we have required goods in stock.

All colours are available to order for quantities of 250 and above.

  • Available from Stock items will normally arrive within 3-4 working days once payment has been received in our account.
  • Colours available to order goods will be made and delivered within 2-3 weeks once payment has been received in our account.
  • International customers should ask for a delivery quote.

Although we do everything we can to ensure delivery times are met, sometimes delays do arise for reasons beyond our control. We will notify you of any unexpected delays. 

Click & Collect

  • Click & Collect is a service which allows you to choose and to pay for your products on our website and then collect them from our site at Swadlincote or from the factory at Tamworth depending on products ordered. Products in stock that are available for Click & Collect are stored at Swadlincote. The majority of our goods will be available to collect in 3-4 working days, if you order before 12.00 pm.
  • Stock items should be collected from:

Ravensbourn Limited
Occupation Lane
Woodville
Swadlincote
DE11 8ET

  •  For orders of 250+, goods will be ready within 2-3 weeks of receipt of payment. Collection is available from our factory and should be collected from:

AAC Structural Foam
Denis House
Mariner
Lichfield Road Industrial Estate
Tamworth
Staffordshire
B79 7UL

  • Once a delivery option has been selected, you can continue shopping or proceed directly to the website check out. Once you have placed the order, you will receive confirmation of your order and when goods will be available for collection form our site. Please ensure you bring printed or electronic confirmation details with you.

Placing the order on-line

Ravensbournshop.co.uk is designed to help you browse our products quickly. Use the menu at the top of the page or use the search bar on the right hand side, to find products. Click the product image for more information or to purchase.

Using the shopping basket

To place a product in your shopping basket, select colour and quantity, type print details, if your order is 250+, then click the blue “Add to Basket” button. You are then able to access your basket by clicking the shopping basket icon in the upper right corner of your screen.

The goods added to the shopping basket are not reserved until you proceed to checkout and payment is made.

Checkout

The checkout process contains three easy steps: shipping, payment and order review. Please enter the required information such as invoicing and delivery addresses. Please note, the delivery address cannot be changed once the order has been submitted.

Payments made by card are subject to a 2% surcharge. Please note, we currently accept Visa credit and Debit cards including Delta and Electron, MasterCard, Maestro (UK).

Stock availability

It is not guaranteed that the stock shown online will always be available at all times. Please call our Sales team for any information or support you require on 01283 500 525.